Courtney created a great survey we've sent to all past and present clients. We really want to get a read on what we're doing well and what our clients value, but also where we stand to improve. The responses have been insightful and have given us much to think about as we look to 2010.
As Megan blogged earlier, the upcoming year holds some exciting projects for us. It is my new year's resolution for MBM that we are careful to really listen to and learn from the survey feedback.
Maybe you have a suggestion or constructive criticism for us? Please let us know!
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