The Raleigh Intercity Visit was awesome! The highlight for me, and for many others, was a visit to A.B. Combs School. For 2 hours the children at this elementary school made us smile, laugh, shake hands, ask questions and simply be amazed. And I was not the only one in the group moved to tears. I could go on for hours about the school, the principal and the students but the video does a better job. If you really want to know more, call me and we can talk.What I really want to blog about is emotion in a business environment. Is it OK? Is it embarrassing? Is it just not done?
To quote a good friend, I "cry a supermarket openings" which is fine when I'm with friends. But more than once in business I've felt my throat tighten and my eyes fill up. Circumstances have ranged from seeing a client come to a difficult conclusion, having heart-to-heart conversations with employees, to talking with non-profit clients about how they serve the community. (Every meeting with Comfort Zone Camp was "laughs, tears & hugs").
Honest emotion can't be faked, and it's healthy to let it go. But when? Do you wait until you're alone like Holly Hunter in Broadcast News (I couldn't find a youtube link, sorry) or do you go with it on the spot? And does it matter if everyone else is doing it too? I'm curious - what do you think?
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