You Never Know Until You Ask

Courtney created a great survey we've sent to all past and present clients. We really want to get a read on what we're doing well and what our clients value, but also where we stand to improve. The responses have been insightful and have given us much to think about as we look to 2010.

As Megan blogged earlier, the upcoming year holds some exciting projects for us. It is my new year's resolution for MBM that we are careful to really listen to and learn from the survey feedback.

Maybe you have a suggestion or constructive criticism for us? Please let us know!

Through The Looking Glass

As much as I'd like to start this blog with one of the classic quotes from Alice in Wonderland, it just feels too cliche today. Anyway, what I'm thinking about is the difficulty of holding a mirror up to your own company. Although we've done some of our best ever brand, logo and culture work this year for clients, we just can't seem to clarify MBM's brand. We've tried every tactic on ourselves but somehow we just can't seem to articulate who we are and what is special about us. It's frustrating but we're not giving up. We just put the finishing touches on a survey for current and former clients and hope they'll give us that extra insight we need to finalize our work. Stay tuned for updates and probably a new website when we get it right! And if you're struggling with the same issue, let us know. Maybe we could help each other?

PS - how cool is this film going to be?
http://www.slashfilm.com/2009/07/22/tim-burtons-alice-in-wonderland-teaser-trailer/